Managed OT Services for Aggregates & Ready-Mix Plants
One number to call for every quarry, asphalt plant, and batch plant, with an SLA built around pour schedules, seasonal plants that come back every spring, and integrators who used to have the run of the network.
What is specific to aggregates and ready-mix
The plant has no IT person. Now it has one.
A ready-mix plant's control network is usually supported by whichever integrator installed it, on whatever terms they set, until they stop answering. Managed support puts one accountable party in front of every plant, coordinates the integrators instead of replacing them, and keeps the busiest plants batching.
- An SLA built around pour schedules
- Critical for a batch plant means the plant cannot ticket or batch during its production window, which starts before dawn. The 30-minute critical response is defined against that window, and planned work is scheduled outside it.
- Seasonal and standby plants handled as a routine
- Plants that shut for winter or between projects come back with stale firmware, expired credentials, and integrator access nobody remembers granting. Reactivation is a checklist run before the first load, not a surprise on the first day.
- Integrators coordinated, not bypassed
- The batch plant vendor still supports the batch controller and the scale integrator still supports the scale. Potenza brokers their access, holds the record of what they changed, and is the one party that sees the whole plant network.
FAQ
Managed support questions from aggregates and ready-mix operators
Short answers. A scoping conversation covers the rest. Reach out to our team.
Get Started
Start with the plants that pour the most
Tell us how many sites you run, which are seasonal, and which integrators and vendors currently support them. We'll return a scoped managed-support proposal.
What you'll get
- Incident response with a 30-minute critical SLA against your production window
- Seasonal plant reactivation checklist
- Integrator and vendor access brokered and recorded
- One weekly report across every site
Prefer email? helpdesk@potenzaservices.com