Terms of Service

1. Acceptance of Terms

By accessing or using the Potenza Services website and any services provided by Potenza Services, Inc., you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Potenza Services provides operational technology (OT) cybersecurity consulting, industrial network security architecture, threat detection, compliance readiness, and related professional services for critical infrastructure operators. Specific service deliverables, timelines, and terms are defined in individual service agreements between Potenza and its clients.

3. Use of Website

When using our website, you agree to:

• Use the website only for lawful purposes
• Provide accurate information when submitting forms or inquiries
• Not attempt to gain unauthorized access to any part of the website or its systems
• Not use automated tools to scrape, crawl, or extract data from the website without prior written consent

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Potenza Services, Inc. and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission.

5. Confidentiality

Any non-public information shared between Potenza Services and its clients during the course of service delivery is considered confidential. Both parties agree to protect confidential information and not disclose it to third parties without prior written consent, except as required by law. Specific confidentiality terms may be outlined in individual service agreements.

6. Limitation of Liability

Potenza Services provides its website and content on an "as is" basis. To the fullest extent permitted by law, Potenza Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

Our total liability for any claim arising from the use of this website shall not exceed the amount you paid to Potenza Services for the specific services giving rise to the claim.

7. Service Agreements

Professional services are governed by separate service agreements, statements of work, or contracts executed between Potenza Services and the client. In the event of a conflict between these Terms of Service and a signed service agreement, the service agreement shall take precedence.

8. Third-Party Links

Our website may contain links to third-party websites or services. Potenza Services is not responsible for the content, accuracy, or practices of these external sites. Inclusion of any link does not imply endorsement by Potenza Services.

9. Indemnification

You agree to indemnify and hold harmless Potenza Services, Inc., its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the website or violation of these terms.

10. Modifications

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located in Miami-Dade County, Florida.

12. Contact

If you have any questions about these Terms of Service, please contact us:

• Email: helpdesk@potenzaservices.com
• Website: potenzaservices.com/contact-us