Legal
Privacy Policy
Potenza Services, Inc. ("Potenza," "we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Effective date: May 2, 2026
1. Information We Collect
We collect information you provide directly when you use our website and services:
- Contact information (name, email address, phone number, company name) submitted through our contact and service request forms
- Messages and inquiries you send to us
- Usage data collected automatically through analytics, including pages visited, time spent on pages, and general interaction patterns
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide, maintain, and improve our OT cybersecurity services
- Send relevant communications about our services when you have opted in
- Analyze website usage to improve user experience
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services to operate our website:
- PostHog — privacy-focused product analytics to understand how visitors use our website. PostHog processes usage data on our behalf and does not sell your information.
- Resend — email delivery service used to process contact form submissions. Your contact information is transmitted securely to deliver your message to our team.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. As an OT cybersecurity firm, we take data protection seriously and apply industry best practices to safeguard all information we handle.
5. Cookies and Tracking
Our website uses cookies and similar technologies to support analytics and improve your browsing experience. You can control cookie preferences through your browser settings. Our analytics are configured to respect user privacy and do not track personally identifiable information without consent.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration of our business relationship and any applicable follow-up period.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any marketing communications
To exercise any of these rights, contact us at helpdesk@potenzaservices.com.
8. Third-Party Links
Our website may contain links to third-party websites, including LinkedIn and other social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: helpdesk@potenzaservices.com
- Website: potenzaservices.com/contact-us