What happens to an alert when the site link is down?

The sensor records it and the site contact can see it locally. When the link returns, the event reaches Potenza's triage with its original timestamp and the 30-minute response clock starts. For sites with recurring outages, a local escalation path is defined with the site.

Will monitoring load our microwave or satellite links?

No. Sensors forward events and periodic summaries, not raw traffic. The expected volume is small and is agreed with the site before deployment.

Do we need managed switches at every location?

Mirror ports on managed switches are the preferred observation point. Where a facility only has unmanaged switches, a network TAP is used, and the unmanaged switch goes on the lifecycle list produced by the topology assessment.

Industrial network switch with patch cables

Industries / Mining / Network Monitoring

OT Network Monitoring for Mining Operations

Continuous visibility across processing plants and remote facilities, designed on the assumption that the link to headquarters will be down when it matters most.

Discuss monitoring All mining OT services About OT Network Monitoring

What is specific to mining

Design for the outage, not the demo.

A monitoring architecture that depends on a live link to a central console is blind exactly when a remote site is most exposed. Mining monitoring is built site-first: observe locally, store locally, forward when the link allows, and put the first sensors where production concentrates.

Observe and store at the site: Sensors sit at the processing plant and major remote facilities, observing mirror-port traffic and holding their own baselines and event history. When the backhaul drops, detection continues and the record is intact when the link returns.
Bandwidth-frugal by design: Satellite and microwave links are shared with production and are not cheap. Only events and summaries travel to the central view; full traffic never leaves the site. The link budget for monitoring is agreed in advance with the site.
Processing plant first, then the pit: Crushing, grinding, flotation, and thickening run continuously and concentrate the site's controllers. Monitoring starts there, extends to conveyors and pump stations, and reaches pit systems through the wireless infrastructure they already use.

FAQ

Monitoring questions from mining operators

Short answers. A scoping conversation covers the rest. Reach out to our team.

Get Started

Start with the processing plant

Tell us how many sites you run, how each connects, and where managed switches exist today. We'll return a scoped monitoring proposal.

What you'll get

Site-resident sensors with local baselines and event history
Agreed link budget for telemetry over shared backhaul
Ground-truth asset inventory per site from observed traffic
Incident response with a 30-minute critical SLA when the link is up

Prefer email? helpdesk@potenzaservices.com