How is this different from our corporate IT security team?

Corporate IT security sets policy for the enterprise network. The OT Service Owner applies OT-specific governance at the control network: availability first, vendor access, change control against a topology of record, and lifecycle of equipment IT never sees. The two roles report together, not against each other.

Can the Service Owner cover sites in different countries?

Yes. The governance model is the same; local regulations and languages are handled per site. Potenza's field team works in English and Spanish across North America and Latin America.

What does the Service Owner need from us to start?

A topology of record for at least one site, a named counterpart on the operator side, and authority over remote-access and change policy for the OT networks. The model then extends site by site.

Industrial network switch with patch cables

Industries / Mining / OT Service Owner

OT Service Owner for Mining Operations

One accountable owner for OT security across pits, plants, and remote facilities, independent of the OEMs and contractors who come and go with every shutdown.

Discuss service ownership All mining OT services About the OT Service Owner

What is specific to mining

Contractors change every shutdown. The owner should not.

Mining OT is touched by more third parties than almost any other sector: drill, haul, crusher, mill, and process OEMs, plus the shutdown contractors who rebuild half the plant every year. Governance that lives in one person's head or one contractor's VPN does not survive that churn. A Service Owner does.

01One access policy across every site and vendor: Every OEM and contractor path into every site is brokered, logged, and expired under one policy owned on the operator's side. When a shutdown ends, the access ends with it, at every site, without a site-by-site cleanup.
02Change control that survives the shutdown: Network changes made during shutdowns are recorded against the topology of record before the contractors leave, so the documentation still describes the plant on the first day of production.
03Fleet posture, reported per site: Risk posture is reported per site against the same baseline: inventory of record, topology of record, Purdue-aligned segmentation, governed access, independent governance. A remote site is measured the same way as the flagship, and the gaps are visible to corporate.

FAQ

Service ownership questions from mining operators

Short answers. A scoping conversation covers the rest. Reach out to our team.

: Corporate IT security sets policy for the enterprise network. The OT Service Owner applies OT-specific governance at the control network: availability first, vendor access, change control against a topology of record, and lifecycle of equipment IT never sees. The two roles report together, not against each other.
: Yes. The governance model is the same; local regulations and languages are handled per site. Potenza's field team works in English and Spanish across North America and Latin America.
: A topology of record for at least one site, a named counterpart on the operator side, and authority over remote-access and change policy for the OT networks. The model then extends site by site.

Get Started

Name an owner across the sites

Tell us how many sites you run, how many OEMs and contractors hold access today, and when the next major shutdown falls. We'll return a scoped service-ownership proposal.

What you'll get

OT governance framework with defined roles and change control
Single access policy for OEMs and shutdown contractors across all sites
Post-shutdown documentation reconciliation
Per-site risk posture reporting against the OT Baseline

Prefer email? helpdesk@potenzaservices.com